April 27, 2020

University Bookstore facilitating book return by mail

University Bookstore in the Nebraska Union. The bookstore website will be unavailable from June 13-15.
Craig Chandler | University Communications

Craig Chandler | University Communications
The University Bookstore is closed, and book rental returns and buybacks are being done via shipping.

The University Bookstore in Nebraska Union is currently closed due to COVID-19, but steps have been taken to facilitate end-of-semester book rental return and buybacks.

According to guidelines released by Follett, the owner and operator of University Bookstore, students may ship rented textbooks back to the bookstore free of charge. A link to a shipping label will be included in a rental reminder email sent to customers 14, 7 and 3 days prior to due date.

A shipping label may also be generated by accessing the customer account through the University Bookstore website, by following these steps:

  • Go to the University Bookstore website and click “Sign In.”

  • Once signed into your account, click on “Rentals” to view all rented titles.

  • Click “Return All Rentals by Mail,” then select the books you wish to return.

  • Print the free return label, and ship books back to the bookstore. Be sure to print and include the packing slip along with your books.

The due date for rented books has not changed, but Follett said the “non-return charge date” has been extended 15 days past the current return due date to allow time for mailed books to reach the store. Follett recommends having books in transit prior to the due date to avoid late charges.

Book buybacks are also taking place via the website.

Students wishing to order textbooks for the summer term are encouraged to do so through the University Bookstore website. Free shipping has been extended to all customers.

Additional questions can be forwarded to 0507mgr@follett.com.